Postage and Shipping Information

We ship from Tasmania, Australia.

 

We are currently located at Suite 4 / 63 Paterson Street Launceston, Tasmania.

Local pickup can be arranged via appointment only


Please note that our production time for all items is 1 - 4 business days and in some cases, depending on very busy periods it may be more,
Please contact us for current shipping times if you need a rush delivery.
Please order with plenty of time in mind as we cannot be guaranteed delivery times
If you have a special event that you require products for, please select the option for express post and advise us of the event date.

We now send all our items through Express post  for Australian orders only . International postage charges still apply on all orders outside Australia.  We use Australia Post and advise 1 to 2 days for delivery. Production time is 1 to 4 business  days and delivery times are on topof this. If you require something urgent, please dont hesitate to contact us, we are always happy to work with you, so, please message us, we are always happy to assist where we can 

 

SHIPPING within Australia

 

We do not replace or refund for any items lost in the post without a tracking #.

While we have great faith in the Postal system, items do become misplaced and lost in transit and we do not replace items without a tracking

 

Event & Bulk Balloon Delivery ( Ceiling Balloons/ Table top Balloons )

Standard balloon delivery Launceston are available to the following locations:

 Launceston CBD, Newstead, Punchbowl, Norwood, Youngtown, South Launceston, Kings Meadows, St Leonards, West Launceston, Summerhill, Prospect, Prospect Vale, Waverley, Ravenswood, Invermay, Mowbray, Mayfield, Newnham ,Rocherlea, Trevallyn ,Riverside, Legana, Grindelwald, Rosevears, Lanena, Exeter

Delivery outside Launceston are available to the following locations:

Northern Midlands: Western Junction, Breadalbane, Evandale, Devon Hills, Perth, Longford, Cressy, Campbell Town.

Meander Valley: Blackstone Heights, Travellers Rest, Hadspen, Carrick, Bracknell, Elizabeth Town.

West Tamar: Bridgenorth,  Beaconsfield, Beauty Point 

East Tamar: Dilston, Windimere, Hillwood, Georgetown 

North West Coast: Westbury, Deloraine Devonport, Turners Beach, Ulverstone, Burnie !

Lilydale, Bridport, Scottsdale and Nunamara

Other areas: Please contact us. Just because it is not listed does not mean we can not have it delivered. We will try our best to have our product delivered for you.

International Postage

As we Ship from Tasmania, Australia, once your order is mailed, we cannot guarantee shipping times for international shipments.

We do offer standard postage and Express

For standard Worldwide shipping ( no Tracking # is provided )

Standard shipping starts at $10.00 AUD
Delivery will take up to 10-15 business days approx

If you require tracking #
Standard shipping starts at $28 AUD
Delivery will take up to 10- 15 business days with tracking #

Express International Shipping starts from $42.00 AUD
Delivery will take approx 2 - 4 Business days and tracking # is provided. In some circumstances, delivery to certain countries and zones may take longer due to customs and circumstances that are beyond our control. Please allow adequate time for your delivery to be sent before your event to ensure you receive in time. Balloonies Studio will not be held responsible for any delays in postage.

Some items inc tassels attract a higher rate

Please note that delivery times are estimates only and we cannot guarantee times,
Please ensure you order with enough time as Balloonies studio are not held responcible for any delays in deliveries to other countries

 For further information regarding shipping times can be found on the  Australia Post Website https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Time Frames For Delivery

AusPost advises delivery is approx 2 - 7 working days from date item sent (not ordered) depending on your location for standard postage.


Express shipping will be delivered 1 to 2 days ( once postage after processing time ) to most metro areas. If you are remote or regional, this may take a few days.

It is important to allow sufficient time prior to your event.


We are not responsible for any mishandling of your item once is leaves us. We are happy to work with you should your item be misplaced by Auspost.


We recommended Parcel Post or Express shipping to ensure you are provided with a tracking Number. Standard shipping does not come with tracking information.
We do not provide refunds if your items arrive late.

 

Where can I find Auspost details regarding shipping?

You can track your parcel with your tracking # at


https://auspost.com.au/parcels-mail/track.html#/track

Shipping details and further information for domestic & International postage can be found

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/